Social media is quickly becoming a vital tool in the tourism industry as Facebook, YouTube, LinkedIn and Twitter are having a dramatic impact on how consumers make their travel decisions. However, many tourism boards and travel related companies are having a difficult time in creating a strategy that integrates social media with their traditional efforts. While social media is an important component to travel promotion, its not a stand-alone tactic but an integral element to a well thought out marketing plan.
Here is a presentation I’m presenting at the 2011 Explore Minnesota Tourism Conference in Nisswa, MN that goes over some of the basics for understanding how social media works and how to interact. It also covers the more important channels as well as key considerations for creating a social media strategy.
I’ve also included some useful articles you may find useful:
Strategy
A Pragmatic Approach to Social Business
How to Set Up Your Social Media Listening Dashboard
The 8 Success Criteria For Facebook Page Marketing
Five Ways how Companies Organize for Social Media
Case Studies
Florida Tourism Saved by Social Media. Really
Students Promote Tourism in Nevada with Social Media
Social Media Case Study: Six Flags Tournament of Thrills on Facebook
Tools
Google Alerts
Netvibes
Hootsuite
Twitter Search
Bit.ly
Other Resources
Social Media and the Tourism Industry Statistics
Social Business Forecast: 2011 The Year of Integration
Social Media Revolution
Value of a Facebook Fan
Social Media for the Travel Industry
Social media is quickly becoming a vital tool in the tourism industry as sites such as Facebook, YouTube and Twitter are having a dramatic impact on how consumers make their travel decisions. However, many tourism boards and travel related companies are having a difficult time in creating a strategy that integrates social media with their traditional and other online activities. While social media is an important component to travel promotion, its not a stand-alone tactic but an integral element to a well thought out marketing plan.
Here is a presentation I’m presenting at the 2011 Explore Minnesota Tourism Conference in Nisswa, MN that goes over some of the basics for understanding how social media works and how to interact. It also covers the more important channels as well as key considerations for creating a social media strategy.
I’ve also included some useful articles you may find useful:
Strategy
A Pragmatic Approach to Social Business
How to Set Up Your Social Media Listening Dashboard
http://www.risdall.com/listen/RMGSocialMediaListeningDashboard.pdf
The 8 Success Criteria For Facebook Page Marketing
http://www.web-strategist.com/blog/category/facebook-strategy/
Five Ways how Companies Organize for Social Media,
Case Studies
Florida tourism saved by social media. Really.
http://tech.fortune.cnn.com/2010/08/27/florida-tourism-saved-by-%E2%80%93-social-media/
Students promote tourism in Nevada with social media
http://www.lasvegassun.com/news/2010/dec/17/students-promote-tourism-nevada-social-media/
Social Media Case Study: Six Flags Tournament of Thrills on Facebook
http://www.youtube.com/watch?v=7EFVD-BZx6Q&feature=player_embedded
Other Resources
Social Media and the Tourism Industry Statistics
http://www.stikkymedia.com/articles/social-media-and-the-tourism-industry-statistics
Social Business Forecast: 2011 The Year of Integration
Social Media Revolution
http://www.youtube.com/watch?v=lFZ0z5Fm-Ng
Value of a Facebook Fan
http://www.syncapse.com/media/syncapse-value-of-a-facebook-fan.pdf